Warranty & Policy

Honoka Myanmar Official Warranty & Return Regulations

๐Ÿ“ฆ Post-Delivery Checklist

Verify Package Info Upon Arrival

Your package has been successfully dispatched! Upon arrival, please verify that the following details on the shipping label are correct:

Postal Code
Shipping Address
Room Number
Recipient Name
Preferred Time
Preferred Date
COD Amount
Product Type

Rule 1: Before opening the parcel, please double-check that the package contains the exact product you ordered.

Rule 2: Please retain the official paper invoice/voucher included with your package. The warranty is valid only upon presenting this voucher.

Notice: If the package does not arrive at your preferred scheduled time, please contact technical support immediately.

2. Warranty Categories

Used Laptops

Used Laptops

Includes a 3-Month mechanical/hardware warranty.

  • Display Panel Errors
  • Mic & Speaker Issues
  • Keyboard Hardware Malfunctions
๐Ÿšจ Battery performance, power failure (failing to turn on), and user-induced damages are strictly excluded.
New Android (Under ยฅ100k)

Under ยฅ100,000

Includes a 3-Month mechanical/hardware warranty.

First ( 1 ) Month: Parts & Labor FREE

Remaining ( 2 ) Months: Parts Charged & Labor FREE

๐Ÿšจ Warranty strictly covers only inherent factory defects (Factory Error).
New Android (Over ยฅ100k)

ยฅ100,000+ Flagships

Includes a 6-Month mechanical/hardware warranty.

First ( 3 ) Months: Parts & Labor FREE

Next ( 3 ) Months: Parts Charged & Labor FREE

๐Ÿšจ Warranty strictly covers only inherent factory defects (Factory Error).

๐Ÿšจ Battery & System Critical Warning

โ— 1. Software Update Errors: Errors occurring due to OS/Software updates (e.g. Green Line on display, Camera not working, etc.) are strictly excluded from the warranty.

โ— 2. Battery standby duration: Battery backup/usage duration depends entirely on the specific apps and user usage patterns.

โ— 3. 0% Depletion: Battery issues occurring from draining the battery fully to 0% are not covered.

โ— 4. User-Induced Damages (Not Covered):

  • Discharging the battery to 0% repeatedly without recharging.
  • Battery damage caused by voltage/power plug shocks.
  • Drops, physical compression, or liquid/water damage.
โš ๏ธ The above errors are not covered by the warranty and will not be repaired or replaced under any circumstances.

Returns & Brand Policies

Return Policy

We do not accept returns or refunds if the product has been opened or used, except in the case of functional defects (Factory Errors). All sales are final.

Manufacturer (Official) Warranty

If the device still carries an active official company warranty (e.g. Apple, Samsung), the customer must handle it directly with their official service center. Our shop's warranty does not apply in this case.